ZamZam Bank is currently seeking applications from the eligible applicants for the post of Manager, Core and Auxiliary Application, Administration & Support in Addis Ababa, Ethiopia.

Job Description

Manager, Core and Auxiliary Application, Administration & Support position at ZamZam Bank:

Job Overview

·       Position: Manager, Core and Auxiliary Application, Administration & Support

·       Location: Addis Ababa

·       Employment Type: Full-time

·       Career Level: Senior (5-8 years of experience)

·       Deadline: October 6, 2024

·       About ZamZam Bank: ZamZam Bank aims to become a leading Shari’ah-compliant bank in Africa by 2030, offering interest-free banking solutions to promote financial inclusion and stability.

Key Responsibilities

·       Lead investigations and resolve complex issues in the core banking system.

·       Manage customization, upgrades, and parameterization of the core banking system.

·       Develop new functionalities based on business requirements.

·       Prepare technical specifications for software acquisition and participate in the evaluation process.

·       Implement version tracking and configuration management for service continuity.

·       Ensure proper testing and change management procedures are followed before production releases.

·       Define user roles based on security principles.

·       Provide end-to-end support for users of core and auxiliary applications.

·       Communicate with vendors to maximize support and upgrade value.

Qualifications

·       Education: Bachelor’s or master’s degree in computer science, Engineering, or related fields.

·       Experience: 5-7 years, with at least 2 years in a supervisory role in software development or related areas.

Core Competencies

·       Coaching and mentoring

·       Conflict resolution

·       Strategic thinking

·       Emotional intelligence

·       Relationship management

·       Required Skills

·       Strong oral and written communication

·       Time management

·       Analytical and problem-solving skills

Application Process

Interested candidates should submit their application letter, updated CV, and credentials in PDF format via the provided application link within 10 days of the announcement. Only shortlisted applicants will be contacted.