In the realm of health care interview, it is not uncommon for interviewers to delve into various aspects of your personality and aspirations that may not directly correlate with your professional duties or processes.
These questions aim to uncover your true character, soft skills, interpersonal qualities, career goals, and motivations for pursuing the job.
By evaluating these attributes, interviewers can determine if you possess the necessary qualities to seamlessly integrate into their organization and complement the existing medical team environment.
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To excel in your interview, it is crucial to conduct thorough research on the hiring organization and the specific job role you are applying for. This will enable you to identify the most favorable credentials and attributes that align with the organization’s values and requirements. In this article, we will explore 50 general interview questions commonly asked in the health care industry. By understanding the essence of these questions and crafting well-thought-out responses, you can confidently navigate through your interview and leave a lasting impression on the interviewers.
50 General Interview Questions in the Health care Industry
Tell me about yourself.
- “I am a motivated and compassionate individual who has always had a deep interest in the healthcare field. I have a strong academic background and have gained valuable experience through volunteering at local hospitals and clinics.”
Why are you interested in pursuing a career as a [physician, dentist, physician-assistant, physical therapist, nurse, etc.]? When did you first become interested in [medicine, dentistry, nursing, physical therapy, etc.]?
- “I have always been fascinated by the human body and its ability to heal. My interest in [medicine, dentistry, nursing, physical therapy, etc.] began during high school when I shadowed a healthcare professional and saw firsthand the impact they had on patients’ lives.”
Give me an example that illustrates your greatest strength? And why? What is your greatest weakness?
- “One of my greatest strengths is my ability to empathize with patients and make them feel comfortable. I remember a time when I had a patient who was extremely anxious about a procedure, and I was able to calm their fears and establish trust. My greatest weakness is that I tend to be a perfectionist, which can sometimes lead to spending too much time on a task.”
Tell me about your research. What was your role? Do you see research playing a significant role in your later professional career?
- “I have been involved in research projects focused on [specific topic] where my role was to collect and analyze data. I believe research is crucial in advancing healthcare and improving patient outcomes, so I definitely see myself continuing to engage in research throughout my professional career.”
Describe a time you worked with a difficult person.
- “During my clinical rotation, I encountered a colleague who had a different approach to patient care. We had conflicting ideas on how to manage a particular case, but I recognized the importance of collaboration and effective communication. I initiated a conversation with my colleague, listened to their perspective, and found a compromise that ultimately benefited the patient.”
Considering you and other applicants have similar grades, test scores, etc., please describe what additional skills set you apart from the rest? Why would you be an asset to our program?
- “In addition to my strong academic performance, I have developed excellent communication and interpersonal skills through my experiences in healthcare settings. I have also demonstrated leadership abilities through my involvement in student organizations and community service. I believe these skills, combined with my passion for patient care, make me a valuable asset to your program.”
Admission into our program is highly competitive. What do you plan to do if you are not accepted at this time?
- “If I am not accepted at this time, I plan to continue gaining relevant experience and further improving my skills. I will explore other opportunities to contribute to the healthcare field, such as volunteering, shadowing, or pursuing additional education, with the goal of reapplying in the future.”
Tell me about your family. Any healthcare professionals in your family?
- “I come from a close-knit family, and while there are no healthcare professionals in my immediate family, there are several members who have inspired my interest in healthcare through their own experiences as patients. Their stories have motivated me to pursue a career where I can make a difference in people’s lives.”
Tell me something about you that I cannot learn from your application materials.
- “One thing that may not be evident from my application materials is my passion for advocating for underserved populations. I have volunteered at free clinics and participated in medical outreach programs, which have exposed me to the unique challenges these communities face. I am committed to addressing healthcare disparities and ensuring access to quality care for all.”
Why did you choose your major/college/career path? How did your major prepare you for medicine?
- “I chose my major because it allowed me to explore my interests in [specific subject] while also providing a strong foundation in the sciences. My major has taught me critical thinking skills, attention to detail, and the ability to analyze complex problems. These skills are directly applicable to medicine and have prepared me for the challenges of a healthcare career.”
Would you change your choice of major if you started over?
- “I am confident in my choice of major as it has provided me with a well-rounded education and a strong foundation in the sciences. However, if I were to start over, I might consider pursuing a minor or additional coursework in psychology to further enhance my understanding of human behavior and its impact on healthcare.”
Tell me about a situation in which you displayed leadership ability.
- “During my time as the president of a student organization, I was responsible for coordinating and leading various events and initiatives. One particular event required managing a team of volunteers, delegating tasks, and ensuring smooth execution. Through effective communication and encouragement, we successfully achieved our goals and received positive feedback from participants.”
Describe a few situations in which your work has been criticized.
- “In my previous job as a medical scribe, I encountered situations where my documentation was reviewed and criticized by physicians for lacking certain details. Instead of becoming defensive, I saw it as an opportunity for growth and actively sought feedback from the physicians. I utilized their suggestions to improve my documentation skills and ensure accuracy in future encounters.”
If you could not be a physician, what career would you choose?
- “If I couldn’t be a physician, I would choose a career in healthcare administration or public health. I am drawn to the organizational and strategic aspects of healthcare, and I believe that by working in these roles, I can still make a positive impact on patient care and the overall healthcare system.”
No career is perfect. What do you think are the pitfalls of the profession?
- “While healthcare is a rewarding field, it does come with its challenges. One of the pitfalls is the high level of responsibility and stress that comes with making critical decisions that directly impact patients’ lives. Additionally, the demanding work hours and potential for burnout can be challenging. However, I am aware of these potential pitfalls and am committed to self-care and finding a work-life balance to mitigate these challenges.”
How did COVID impact you and how did you overcome that impact?
- “COVID had a significant impact on my life, both personally and professionally. It disrupted my plans for volunteering and shadowing opportunities, and it also highlighted the importance of adaptability and resilience. To overcome these challenges, I engaged in virtual volunteering, attended webinars and online conferences, and sought virtual opportunities to stay connected with the healthcare community and continue my learning.”
How do you schedule your time and set priorities? How do you handle twenty things at once?
- “To schedule my time and set priorities, I utilize a combination of digital calendars, to-do lists, and prioritization techniques. I break down tasks into manageable chunks, set realistic deadlines, and prioritize based on urgency and importance. When faced with multiple tasks, I focus on effective time management, delegation when appropriate, and maintaining open communication to prevent feeling overwhelmed.”
Who are your role models?
- “My role models include healthcare professionals who have shown dedication, compassion, and a commitment to lifelong learning. One of my role models is Dr. [Name], who mentored me during my shadowing experience. Their expertise, genuine care for patients, and ability to balance professional and personal life have inspired me to strive for excellence in my own future career.”
How do you handle stress and pressure?
- “I handle stress and pressure by utilizing various coping mechanisms such as exercise, mindfulness, and time management techniques. I also find it helpful to maintain open communication with my support system, whether it’s talking to friends, family, or seeking guidance from mentors. Additionally, I make sure to prioritize self-care activities to recharge and maintain a healthy work-life balance.”
Can you provide an example of a time when you faced a challenging ethical dilemma and how you resolved it?
- “During my clinical rotation, I encountered an ethical dilemma when a patient’s family requested that the patient be kept on life support despite the medical team’s recommendation to withdraw it. It was a difficult situation, but I approached it by gathering all the necessary information, consulting with the healthcare team, and engaging in open and honest communication with the family. Ultimately, we were able to reach a consensus that aligned with the patient’s wishes and provided the best possible care.”
How do you stay updated on advancements and changes in the healthcare field?
- “I stay updated on advancements and changes in the healthcare field by regularly reading medical journals, attending conferences, and participating in continuing education courses. I also follow reputable healthcare organizations and professionals on social media platforms to stay informed about the latest research, guidelines, and innovations. Additionally, I actively engage in discussions with colleagues and mentors to exchange knowledge and insights.”
How do you handle working in a team with different personalities and opinions?
- “Working in a team with different personalities and opinions can be challenging, but I believe it is essential for fostering collaboration and achieving the best outcomes. I approach these situations by actively listening to others’ perspectives, remaining respectful, and finding common ground. I value diversity of thought and believe that by embracing different viewpoints, we can collectively find innovative solutions and provide comprehensive care.”
How do you handle criticism or feedback from supervisors or colleagues?
- “I view criticism and feedback as opportunities for growth and improvement. When receiving criticism, I maintain an open mindset, listen attentively, and ask clarifying questions to fully understand the feedback. I then reflect on the feedback, evaluate its validity, and identify areas for improvement. I see feedback as valuable input that helps me refine my skills and become a better healthcare professional.”
Can you provide an example of a time when you had to prioritize competing demands or tasks?
- “During my clinical rotation, I had to juggle multiple patient cases, administrative tasks, and educational requirements. To prioritize effectively, I assessed the urgency and importance of each task, set realistic deadlines, and allocated dedicated time slots for each. I also communicated with my preceptor and colleagues to ensure a shared understanding of priorities and collaborated to manage the workload effectively.”
How do you handle difficult patients or situations?
- “When encountering difficult patients or situations, I maintain a calm and empathetic demeanor. I actively listen to the patient’s concerns, validate their emotions, and strive to understand their perspective. I aim to establish trust and rapport by demonstrating empathy and providing clear explanations. If necessary, I involve other members of the healthcare team, such as social workers or patient advocates, to ensure the patient’s needs are addressed comprehensively.”
How do you handle difficult conversations with patients or their families?
- “Difficult conversations are an inevitable part of healthcare, and I approach them with compassion, empathy, and honesty. I strive to create a supportive and safe environment where patients and their families feel comfortable expressing their concerns and emotions. I actively listen, validate their feelings, and provide clear and concise information. I also offer emotional support and collaborate with the healthcare team to develop a care plan that meets the patient’s needs.”
How do you ensure patient confidentiality and privacy?
- “Patient confidentiality and privacy are of utmost importance in healthcare. I adhere to strict ethical and legal standards by maintaining strict confidentiality of patient information. I follow established protocols for secure record-keeping, use secure communication systems, and ensure that only authorized individuals have access to patient information. I also educate patients about their rights to privacy and confidentiality and obtain their informed consent before sharing any sensitive information.”
How do you handle situations where you make a mistake or error?
- “In healthcare, mistakes can happen, and it’s crucial to approach them with integrity and accountability. If I make a mistake, I first acknowledge it to myself and then promptly report it to the appropriate individuals, such as my supervisor or healthcare team. I take responsibility for my actions, work collaboratively to rectify the situation, and implement strategies to prevent similar errors in the future. I also engage in self-reflection and continuous learning to further improve my skills and minimize the likelihood of mistakes.”
How do you ensure cultural competence when providing care to diverse patient populations?
- “Cultural competence is essential for delivering patient-centered care. I actively seek to understand and respect the diverse cultural backgrounds, beliefs, and practices of my patients. I educate myself about different cultures and their healthcare beliefs and practices, and I ask open-ended questions to gain insight into the patient’s unique perspective. I also collaborate with interpreters and cultural liaisons when needed to ensure effective communication and provide culturally sensitive care.”
How do you handle situations where you disagree with a healthcare professional’s decision or approach?
- “If I find myself in a situation where I disagree with a healthcare professional’s decision or approach, I approach it with respect and open communication. I engage in a professional dialogue, expressing my concerns and providing evidence-based reasoning for my perspective. I actively listen to the other person’s viewpoint, seeking to understand their reasoning. I strive to find common ground and collaborate to reach a resolution that prioritizes the patient’s best interests.”
How do you handle working in a fast-paced and high-pressure environment?
- “Working in a fast-paced and high-pressure environment requires effective time management, prioritization, and the ability to stay calm under pressure. I thrive in such environments by staying organized, breaking down tasks into manageable steps, and maintaining open communication with my team. I also practice self-care techniques to manage stress, such as taking short breaks, practicing deep breathing, and seeking support from colleagues when needed.”
How do you stay motivated and engaged in your work?
- “To stay motivated and engaged in my work, I remind myself of the impact I can make on patients’ lives. I find fulfillment in helping others and making a positive difference. Additionally, I set personal and professional goals that align with my passion and values. I also continuously seek opportunities for growth and learning, whether through attending conferences, participating in research projects, or pursuing additional certifications.”
How do you handle situations where a patient or their family is resistant to your recommendations or treatment plan?
- “When faced with resistance from a patient or their family, I approach the situation with empathy and understanding. I take the time to listen to their concerns, validate their feelings, and provide clear explanations about the reasoning behind my recommendations or treatment plan. I strive to build a trusting relationship and involve them in the decision-making process by addressing their concerns and collaborating to find a solution that aligns with their values and goals.”
How would you handle a situation where you made a mistake that could potentially harm a patient?
- “If I made a mistake that could potentially harm a patient, my first priority would be to ensure the safety and well-being of the patient. I would immediately report the mistake to the appropriate individuals, such as my supervisor or the healthcare team, and take responsibility for my actions. I would work collaboratively to rectify the situation, provide necessary interventions or treatment, and communicate transparently with the patient and their family. I would also engage in a thorough root cause analysis to understand the factors contributing to the mistake and implement strategies to prevent similar errors in the future.”
How do you handle working with limited resources or in resource-constrained settings?
- “Working with limited resources or in resource-constrained settings requires creativity, adaptability, and a focus on patient-centered care. I prioritize the allocation of resources based on patient acuity and needs, seeking alternative solutions when necessary. I collaborate closely with the healthcare team to optimize resource utilization and explore community resources and partnerships. I also advocate for my patients and work towards systemic changes that can improve resource availability and access to care.”
How do you handle challenging situations with colleagues or team members?
- “When faced with challenging situations involving colleagues or team members, I believe in open and respectful communication. I strive to understand their perspective and actively listen to their concerns. I approach conflicts with a problem-solving mindset, seeking common ground and mutually beneficial solutions. I am also willing to offer support and assistance when needed, as teamwork and collaboration are essential in delivering high-quality patient care.”
How do you demonstrate empathy and compassion in your interactions with patients?
- “Empathy and compassion are fundamental aspects of patient care. I strive to create a safe and supportive environment where patients feel heard and understood. I actively listen to their concerns, validate their emotions, and demonstrate empathy through non-verbal cues such as maintaining eye contact and using a warm and caring tone of voice. I also take the time to explain procedures, answer questions, and provide emotional support, recognizing that each patient is unique and deserving of personalized care.”
How do you manage your time effectively to meet deadlines and deliver quality care?
- “Time management is crucial in healthcare to meet deadlines and provide quality care. I prioritize tasks by assessing their urgency and importance. I create a schedule or to-do list, breaking down larger tasks into smaller, manageable steps. I also build in buffer time for unexpected situations. Additionally, I delegate tasks when appropriate and communicate effectively with colleagues and other members of the healthcare team to ensure coordinated care delivery.”
How do you handle situations where a patient or their family is dissatisfied with their care?
- “When faced with a dissatisfied patient or family, I approach the situation with empathy and a commitment to resolving their concerns. I listen attentively to their feedback, validate their emotions, and apologize if necessary. I take the time to understand their perspective and address their concerns openly and transparently. I involve the appropriate individuals, such as the healthcare team or patient advocates, to collaboratively find a solution that meets the patient’s needs and enhances their satisfaction.”
How do you ensure patient safety in your practice?
- “Patient safety is a top priority in my practice. I adhere to established protocols and guidelines, such as proper hand hygiene, medication safety practices, and infection control measures. I engage in thorough and accurate documentation to ensure continuity of care. I actively participate in quality improvement initiatives and report any safety concerns or near-miss incidents. I also prioritize clear and effective communication with patients and their families, ensuring they understand their care plan and can actively participate in their own safety.”
How do you handle ethical dilemmas in your practice?
- “Ethical dilemmas can arise in healthcare, and I approach them by considering the principles of beneficence, autonomy, justice, and non-maleficence. I seek guidance from ethical frameworks, professional guidelines, and consult with colleagues or ethics committees when necessary. I carefully weigh the potential risks and benefits of different options, always prioritizing the patient’s best interests. I strive to maintain open and transparent communication with patients and their families, respecting their autonomy and involving them in the decision-making process.”
How do you stay current with advancements in healthcare and new research?
- “Staying current with advancements in healthcare and new research is essential for providing evidence-based care. I regularly attend conferences, workshops, and seminars to expand my knowledge and stay up-to-date with the latest developments. I also engage in continuous professional development through reading scientific literature, participating in webinars, and joining professional associations. I collaborate with colleagues, share knowledge, and actively seek opportunities to apply new research findings in my practice.”
How do you handle situations where you feel overwhelmed or burnt out?
- “Feeling overwhelmed or burnt out can happen in healthcare, and it’s crucial to prioritize self-care. I proactively manage stress by maintaining a healthy work-life balance, engaging in activities that bring me joy and relaxation, and seeking support from friends, family, or mentors. I practice self-reflection and introspection to identify signs of burnout and take steps to address them, such as seeking counseling or adjusting my workload. I also engage in self-care practices like exercise, mindfulness, and hobbies to maintain my overall well-being.”
How do you handle situations where a patient or their family has unrealistic expectations?
- “When faced with unrealistic expectations from a patient or their family, I approach the situation with empathy and clear communication. I take the time to understand their concerns and gently explain the limitations or realities of the situation. I provide education about the expected outcomes, treatment options, and potential risks or benefits. I involve the healthcare team when necessary to ensure a collaborative and realistic care plan. I strive to manage expectations by setting realistic goals and maintaining open dialogue throughout the care process.”
How do you handle situations where you witness inappropriate or unprofessional behavior from a colleague?
- “When witnessing inappropriate or unprofessional behavior from a colleague, I believe in addressing the situation promptly and assertively. I approach the colleague privately and calmly express my concerns, focusing on the impact of their behavior on patient care and the work environment. I encourage open dialogue and offer assistance if needed. If the behavior continues or poses a risk to patient safety or well-being, I escalate the issue according to established protocols, such as reporting to a supervisor or utilizing a formal grievance process.”
How do you handle situations where a patient or their family is resistant to follow your instructions or treatment plan?
- “When faced with resistance from a patient or their family, I approach the situation with empathy and patience. I take the time to listen to their concerns and understand the reasons behind their resistance. I provide clear explanations about the rationale behind my instructions or treatment plan, using language that is easily understandable. I address any misconceptions they may have and emphasize the potential benefits of following the plan. I also involve them in the decision-making process, ensuring they feel empowered and respected.”
How do you handle situations where you need to deliver difficult news to a patient or their family?
- “Delivering difficult news is challenging, but it is essential to approach it with compassion and sensitivity. I prepare myself by gathering all the necessary information and finding a private and comfortable setting for the conversation. I use clear and empathetic language, allowing the patient or their family to process the information at their own pace. I provide emotional support, answer any questions they may have, and offer additional resources or referrals to help them cope with the news.”
How do you handle situations where you need to work with a difficult or challenging patient?
- “Working with difficult or challenging patients requires patience, empathy, and strong communication skills. I strive to understand the underlying reasons for their behavior and approach them with a non-judgmental attitude. I actively listen to their concerns and validate their emotions. I set clear boundaries, communicate expectations, and offer support and education to help them navigate their healthcare journey. I also collaborate with the healthcare team to develop strategies that promote a positive and therapeutic relationship.”
How do you handle situations where you need to collaborate with colleagues from different disciplines or specialties?
- “Collaborating with colleagues from different disciplines or specialties is crucial for providing comprehensive care. I approach these situations with respect and an open mind, recognizing the unique expertise that each discipline brings. I actively listen to their perspectives, share information, and communicate effectively to ensure clear understanding and coordination of care. I value their input and seek opportunities for interdisciplinary collaboration to optimize patient outcomes.”
How do you handle situations where you need to advocate for a patient’s rights or needs?
- “Advocating for a patient’s rights or needs is an integral part of being a healthcare professional. I actively listen to the patient, their family, and their concerns, ensuring their voice is heard and respected. I educate them about their rights and available resources. I collaborate with the healthcare team and utilize appropriate channels to address any barriers or challenges they may face. I also stay informed about current healthcare policies and regulations to ensure that I can effectively advocate for my patients.”
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